Welcome to Vape Nation, operated by StayUa Inc.. We are committed to providing fast, reliable, and compliant shipping services for all orders placed through our website.

⏱ Order Processing & Delivery Time

Please allow 1–3 business days for order processing. During this time, we verify, pack, and prepare your order to ensure everything is ready for dispatch.

Due to federal compliance requirements under the PACT Act, certain vape-related products cannot be shipped directly through standard shipping methods. Orders may first be transferred to a certified third-party shipping partner that handles compliant deliveries.

After your order has been processed and handed off to the shipping provider, delivery typically takes 1–5 business days, depending on your location.

All orders are shipped from our United States warehouse.

Once your order ships, you will receive a confirmation email with tracking information.

🎁 Free Shipping Offer

Vape Nation offers free shipping on all eligible orders over $99 within supported delivery areas.

The free shipping option will automatically appear at checkout once your cart subtotal qualifies. Delivery timeframes for free shipping orders remain approximately 1–5 business days after processing and carrier handoff.

Free shipping promotions may exclude certain products, restricted locations, oversized shipments, or special carrier-required deliveries.

💰 Shipping Fees & Restrictions

Shipping rates are calculated at checkout based on:

• Shipping destination
• Package weight
• Carrier availability

Please note:

• We do not ship to P.O. Boxes or APO/FPO military addresses
• Delivery timeframes are estimates and are not guaranteed
• Carrier delays, weather conditions, or compliance procedures may affect transit times

🔍 Order Tracking

Once your order has been shipped, tracking details will be sent to your email address. Please allow time for tracking updates to appear within the carrier’s system.

📩 Customer Support

If you have any questions regarding your shipment, tracking information, or delivery restrictions, please contact our support team.

📧 Support Email: sales@vape-nation.com

Thank you for choosing Vape Nation - delivering premium vape products with fast and compliant shipping.